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Issue Details (XML | Word | Printable)

Key: STU-2158
Type: Bug Bug
Status: Closed Closed
Resolution: Fixed
Priority: Unprioritized Unprioritized
Assignee: Bill Lazar
Reporter: Dan Humphrey
Votes: 0
Watchers: 0
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Aptana Studio

Current Configuration Problems Error - Unable to install updates

Created: 15/Aug/08 06:10 AM   Updated: 11/Dec/08 09:15 AM
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Component/s: None
Affects Version/s: None
Fix Version/s: None

File Attachments: 1. JPEG File screenshot-1.jpg (275 kb)
2. JPEG File screenshot-2.jpg (285 kb)
3. JPEG File screenshot-2.jpg (285 kb)
 4. JPEG File screenshot-2.jpg (285 kb)
 5. File stu2158-env.rtf (177 kb)
Issue Links:
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Impact on Workflow: Major
Specific Build Number: Version: 3.3.2 Build id: M20080221-1800
Studio Install Type: Eclipse Plugin
Participants: Anna Karpenko, Bill Lazar and Dan Humphrey


 Description  « Hide
This error has reared it's ugly head again - please also see http://support.aptana.com/asap/browse/STU-2025

This issue went away and I was able to install updates, but on attempting to update these packages:

Aptana Update Central. Version 1.1.7.015414, branch aptana_studio_1.1.
and
Aptana Studio Professional plugin.

I get an error message as follows:

Current configuration contains errors that are not corrected by the requested operation and more errors would be introduced. See details for more information.
----- Current configuration problems -----
Resulting configuration does not contain the platform.
----- Configuration problems after the operation -----
Resulting configuration does not contain the platform.
Aptana Web Development Tools (1.1.7.015414) requires plug-in "org.eclipse.core.runtime".
Aptana Editor Infrastructure (1.1.7.015414) requires plug-in "org.eclipse.core.runtime".
Aptana JavaScript Editor (1.1.7.015414) requires plug-in "org.eclipse.ui".
Aptana CSS Editor (1.1.7.015414) requires plug-in "org.eclipse.ui".
Aptana HTML Editor (1.1.7.015414) requires plug-in "org.eclipse.ui".
Aptana Scripting (1.1.5.015414) requires plug-in "org.eclipse.core.runtime".
Aptana Support for Spry (1.6.0.00003) requires plug-in "org.eclipse.ui".
Aptana Support for jQuery (1.2.3.00004) requires plug-in "org.eclipse.ui".
Aptana Support for MochiKit (1.4.0.00006) requires plug-in "org.eclipse.ui".
Aptana Support for YUI (2.5.0.00005) requires plug-in "org.eclipse.ui".
Aptana Support for Mootools (1.11.1.00005) requires plug-in "org.eclipse.ui".
Aptana Support for Aflax (1.0.0.00004) requires plug-in "org.eclipse.ui".
Aptana Support for Rico (2.0.0.00002) requires plug-in "org.eclipse.ui".
Aptana Support for Scriptaculous (1.8.1.00001) requires plug-in "org.eclipse.ui".
Aptana Support for Prototype (1.6.0.00003) requires plug-in "org.eclipse.ui".
Aptana Support for EXT (2.0.2.00003) requires plug-in "org.eclipse.ui".
Aptana Support for MS Ajax (3.5.21022.9) requires plug-in "org.eclipse.ui".
Embedded Firefox Support (XUL-based) (1.1.5.015414) requires plug-in "org.eclipse.core.runtime".
Aptana Jaxer Development Environment (1.1.7.015414) requires plug-in "org.eclipse.ui".

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[ Permlink | « Hide ]
Dan Humphrey - 16/Aug/08 06:53 PM
.... I've just started eclipse/aptana and was again prompted to download and install an update, but this time it worked without producing the error.

I have now updated to Aptana Version: 1.1.12.009184_200803190051.

Very strange that I should keep having these sproradic issues as nothing has changed with my configuration.


[ Permlink | « Hide ]
Bill Lazar - 18/Aug/08 12:33 PM
Dan, does your last comment mean this issue went away?

[ Permlink | « Hide ]
Dan Humphrey - 19/Aug/08 05:02 AM
Hi Bill,

Sorry I wasn't clear - Yes it's gone away, or it's currently working anyway - referring to the previous bug (2025) I don't think the issue ever went away, it just seems that it only occurs from time to time.

I have the same Eclipse/Aptana install/config as in the previous bug - I pretty much install my dev environment, configure it and leave it alone apart from installing Aptana updates when prompted to do so.

When I raised this issue on 15th (2158) I had not had a problem since July (issue 2025) - It occured for a day and a half each time I started Eclipse and attempted to install the Aptana updates that I was prompted with (4 or 5 times over 2 days), then without changing anything at my end I started Eclipse on Saturday evening and the Aptana updates installed successfully without showing the 'Resulting configuration does not contain the platform' error.

Does this help?


[ Permlink | « Hide ]
Bill Lazar - 20/Aug/08 07:13 PM
Dan, please reopen this ticket and attach your error log file if the problem occurs again (though hopefully it won't, of course).

[ Permlink | « Hide ]
Dan Humphrey - 27/Aug/08 05:01 AM
I just started Eclipse/Aptana after using it evey day without error since my last post, however.

I was prompted to Install an Aptana Studio Professional upgrade (1.1.12.009184_200803190051) and am given the error: Resulting configuration does not contain the platform.

I'm going to attach a screenshot to this issue.


[ Permlink | « Hide ]
Dan Humphrey - 27/Aug/08 05:16 AM
screenshot -1 shows the error that occured at startup when I was automatically prompted to download an update.

screenshot-2 (not sure why there are 3 copies) shows the error that occured after cancelling the original update window and attempting to manually obtain the update via Help>Software Updates>FInd and Install


[ Permlink | « Hide ]
Bill Lazar - 27/Aug/08 04:39 PM
We retested this.

[ Permlink | « Hide ]
Bill Lazar - 27/Aug/08 05:33 PM
Please restart Eclipse using the Clean Configuration choice on the Help | Aptana Troubleshooting menu and see if this problem clears. If it doesn't, you will probably need to update to a newer rev of Eclipse 3.3.

[ Permlink | « Hide ]
Dan Humphrey - 27/Aug/08 11:12 PM
I always try -clean when I have Aptana issues - I'm afraid it makes no difference.

Bill, Are you saying that Aptana doesn't work with the Europa build of Eclipse? Can you please advice me which version/build does work.

Thanks,

Dan


[ Permlink | « Hide ]
Bill Lazar - 28/Aug/08 11:10 AM
I'm not saying that, I am saying that there are newer versions of 3.3 (at least I found 3.3.3, there may be more) and you should update to the latest 3.3 release.

[ Permlink | « Hide ]
Dan Humphrey - 28/Aug/08 09:12 PM
I would try 3.3.3 if I could find it. The eclipse downloads page shows the following:

Latest Releases
Build Name Build Date
3.4 Tue, 17 Jun 2008 – 20:00 (-0400)
3.3.2 Thu, 21 Feb 2008 – 18:00 (-0500)
3.3.1.1

I already have the 3.3.2 and I don't believe Aptana works well with 3.4 yet (please correct me if I'm wrong).

You may as well close this issue then if you can't reproduce or provide a fix.

It's a real shame because Aptana has the potential to be a great IDE for JS development but I just find it far too unstable for a product that I've paid for.

Thanks anyway.


[ Permlink | « Hide ]
Bill Lazar - 28/Aug/08 09:33 PM
We do have user working well on 3.4, though you must use the Classic Installer and not p2. The reason I didn't suggest it previously is because it's a more significant effort and change for you, not because we don't support it.

[ Permlink | « Hide ]
Bill Lazar - 22/Sep/08 12:06 PM
four weeks, customer has not responded.

[ Permlink | « Hide ]
Anna Karpenko - 11/Dec/08 09:15 AM
So, Closed


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